Shadow Peak Training Policies and Procedures
1. Shadow Peak Inc. guarantees satisfaction with every class. If for any reason a student is not satisfied, they are able to retake that course at no additional charge to them.
2. Your registration is not confirmed until contacted by Shadow Peak and payment terms have been agreed upon. If using a credit card for payment, Shadow Peak will obtain the credit card information via a telephone call.
3. Full payment is required 5 business days prior to the start of class. Pre-Registered students who have not paid by the due date may forfeit their seat in the class.
4. Accepted payment methods are: VISA, MasterCard, or Company Check. Company Checks should be made out to "Shadow Peak Inc." With sufficient advanced notice a Purchase Order (PO) may be used, but full payment must be received by Shadow Peak prior to the start of class.
5.Cancellations made less than two calendar weeks prior to the first day of class are subject to a 50% cancellation fee and cancellations made less than one calendar week prior to the first day of class are subject to a 100% cancellation fee.
6. Online Live students must register and pay at least 7
business days before the first day of class to ensure adequate time for
Check Point courseware shipment via Fedex; later registrations may incur
additional charges for expedited shipping.